Powerful features to grow your bookings
From the first message to the repeat visit, FlowPilot handles the admin.
Enquiries
One inbox for every customer message
Email, SMS and website forms flow into a single inbox. FlowPilot tags each enquiry by intent and urgency, so the important ones rise to the top.
- Email, SMS and web form channels
- Automatic intent tagging
- Lead score for every contact
AI assistant
Replies drafted in seconds, in your voice
The assistant reads the message, checks your calendar and price list, and drafts a reply you can send with one tap — or let it send automatically.
- Learns your tone and services
- Approve or auto-send
- Works 24/7, even after hours
Appointments
Bookings that fit your real schedule
Share a booking page or let the assistant offer slots in chat. Buffers, staff rotas and multiple locations are handled for you.
- Live availability sync
- Deposits and reminders
- Multi-staff & multi-location
Follow-ups
Follow-ups that run themselves
Build simple sequences: a thank-you after a visit, a nudge for unanswered quotes, a rebooking reminder after six weeks.
- Drag-and-drop sequences
- Stops when the customer replies
- Track conversions per sequence